Frequently Asked Questions

If you have questions about our real estate agency or services, you have come to the right place. Below, we have answered some of the most frequently asked questions about the services we provide and the real estate industry in general.

You might find your answer here. If not, contact our support team.


You must be 18 years old to buy a property. Also, you should have enough money to complete the purchase. For money arrangements, you can apply for credit with a bank by providing your latest tax notices, personal contributions, employment contracts, pay slips, and account statements. 

During your initial meeting, your real estate agent delves into your preferences and budget. Their responsibility includes sourcing properties meeting your criteria and presenting them to you. Acting as a neutral intermediary, the agent guides sellers and buyers, initiating negotiations. 


They assist with administrative tasks like verifying property suitability and permits and assessing risks. The agent also manages document collection and assists in drafting agreements. 


Hence, choosing a reputable real estate agency like Muluza guarantees quality service, as our reputation hinges on transparent dealings. Our agents possess extensive local market knowledge and prioritize client satisfaction.

  • Property Selection: Identify a property that closely aligns with your predefined criteria to avoid potential disappointment.
  • Offer Submission: Make a written sales offer to the seller, initiating negotiations that may lead to counter-proposals. Include clauses for added security.
  • Sales Agreement: Sign a sales agreement, often supervised by a notary, outlining the sale’s conditions.
  • Financing Arrangement: Seek financing, if required, after signing the agreement.
  • Final Inspection: Revisit the property for any unnoticed issues or damage. Involve a notary in this step if needed.
  • Deed Signing: Sign the sales contract in the presence of a notary. The seller will then hand over the keys to the property. Buyers cover notary fees and may involve a second notary for added assurance.

Sales compromise and promise of sale serve distinct purposes in real estate transactions, differing in key aspects:


  • Party Commitment: In a promise of sale, the seller binds themselves to not transfer the property to another buyer during the agreed-upon reflection period. In contrast, a sales agreement mutually obligates the buyer and seller, formalizing their commitment to complete the sales contract.
  • Object of Commitment: A promise of sale assures a potential buyer that the property won’t be sold to someone else during the reflection period, typically in exchange for immobilization compensation. Conversely, a sales agreement outlines conditions for the eventual sale without requiring compensation.
  • Conditions of Commitment: Under a promise of sale, the seller receives compensation if the buyer withdraws without meeting suspensive clause conditions. In contrast, a sales agreement doesn’t necessitate compensation for commitment.

Selling a property involves several key stages. First, regulatory diagnostics must be carried out, including energy performance, termite, asbestos, soil pollution, and lead risk assessments, by accredited experts.


Next, select a local and competent real estate agency familiar with your market. Beautifying your property is essential; real estate agents or interior design specialists can help. Setting an attractive yet reasonable price is crucial.


The ownership change occurs when the notary signs the authentic deed, typically at the buyer’s notary office. The buyer pays notary fees around 7-8% of the property’s value and ensures a secure transaction.

Before listing your property for sale, it’s crucial to understand your obligations as a seller, ensuring a transparent and trustworthy real estate transaction. The information obligation requires you to fully disclose all property characteristics to potential buyers. Diagnostic reports specific to the property’s features serve as proof of disclosure, reducing the likelihood of hidden defects.


The guarantee of eviction and delivery obligation is straightforward: upon receiving the agreed-upon payment, provide the buyer with the title deed and keys to the property, transferring ownership instantly. The buyer’s rights are protected, except for hidden defects. These obligations safeguard both parties, ensuring a smooth and honest property transfer.

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